Privacy policy


Last updated: November 15, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from evoptix.com (the "Site") and when we provide installation services. The Site and services are operated by Electric Miles Ltd, and EVOptix is a trading name of Electric Miles Ltd.

2.1 Information We Collect

We collect "Device Information" (e.g., IP address, browser type) automatically when you visit our Site.
When you make a purchase, we collect "Order Information" (e.g., name, address, payment details).
"Personal Information" in this policy refers to both.

2.2 How We Use Your Information

We use Order Information to:

  • Fulfil your order (process payment, ship goods, schedule installation).

  • Communicate with you and screen for fraud.

  • Provide customer support.

  • With your consent, send marketing communications.

We use Device Information to screen for risk, improve our Site, and analyse our marketing campaigns.

2.3 Sharing Your Information

We share your Personal Information with:

  • Shopify: Our online store platform.

  • Payment Processors: To securely handle payments.

  • Installation Partners: To schedule and complete your installation.

  • Analytics Providers (e.g., Google Analytics): To understand how our Site is used.

We may also share information to comply with laws or protect our rights.

2.4 Your Rights (UK GDPR)

If you are in the UK, you have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us. Your information may be transferred outside the UK (e.g., to Canada or the US via Shopify).

2.5 Data Retention

We retain your Order Information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

2.6 Contact Us

For questions, complaints, or to exercise your rights, contact us by e-mail at support@evoptix.com or by mail using the details provided below:

Electric Miles Ltd (t/a EVOptix)
9 Wright Close, WD23 2FH, United Kingdom
United Kingdom